Launch
Establish the foundations of a high-performing retention operation.
2 campaigns a week
- Foundational flows and forms
- Core segmentation
- Monthly reporting
- Campaign planning
Growth Partnerships
Your growth. Our commitment.
Three levels of partnership, each powered by the full Growth Flywheel. They differ in depth, cadence and intensity, not in the fundamentals.
Choose your level
The right support for your next stage of growth.
Every level includes all fundamental capabilities. What changes is campaign frequency, flow-build allowance, sophistication, strategic cadence, testing intensity and support.
Orbit
Build momentum with broader lifecycle coverage and more active optimisation.
3 campaigns a week
- Deeper segmentation
- Expanded lifecycle flows
- Ongoing A/B testing
- Monthly strategy planning
Velocity
Complete white-glove retention management for ambitious growth brands.
Up to 6 campaigns a week
- Advanced lifecycle management
- Continuous testing programme
- Proactive growth planning
- Priority support
Included in every partnership
No stripped-back tiers.
Whichever level you choose, you get the complete Blue Orbit method and one team that owns it.
- The complete Growth Flywheel: Understand, Connect, Grow and Optimise
- A dedicated, accountable retention team
- Strategy, creative, copy, build, QA and scheduling
- Lifecycle flows, forms and segmentation
- Deliverability monitoring
- Regular reporting against agreed commercial measures
Working rhythm
How a partnership runs.
Onboarding
A structured onboarding covering account access, brand immersion, baseline metrics and a growth roadmap.
Weekly delivery
A planned campaign calendar, with clear approval windows so nothing goes out without your sign-off.
Monthly review
Performance reporting, insights and the priorities for the month ahead.
Quarterly planning
A step back to review retention performance and agree the next quarter’s growth plan.
FAQs
Questions we often hear.
Do we need to be on Klaviyo already?
Not necessarily. Most of our partners already use Klaviyo, but if you are on another platform and willing to migrate, we can plan and manage that move as part of onboarding.
How do approvals work?
We agree an approval process during onboarding. Campaigns and new flows are shared for review before they go live, with timelines that fit your team.
What does onboarding involve?
Access and account review, a deep dive into your brand and customers, baseline metrics, and a roadmap for the first 90 days.
How do you report on performance?
We report on the commercial measures that matter, such as repeat purchase rate, purchase frequency, lifetime value and retention, alongside programme metrics like flow contribution and deliverability health. We agree definitions and baselines with you first.
What does a partnership cost?
Investment depends on your brand’s complexity, goals and the level of support you need. We scope every partnership individually after a discovery call, and the Klaviyo subscription is billed separately by Klaviyo.
Can we change partnership level later?
Yes. As your brand grows or your priorities change, we can adjust the depth and intensity of support.
Let’s talk
Discuss your growth ambitions.
Tell us about your brand and growth ambitions. We’ll explore how Blue Orbit can help you build more valuable customer relationships.
Book a discovery call