Privacy policy

Blue Orbit (“we”, “us”) respects your privacy and handles personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy explains what we collect through this website and how we use it.

What we collect

• Information you give us when you submit an enquiry or book a call: your name, work email, company, website, and any details you choose to share about your business, such as revenue range, platform and budget.
• Usage information about how the website is used, such as pages visited, referring site and approximate location. We use privacy-friendly analytics that do not use cookies or identify you personally.

How we use it

We use your information to respond to your enquiry, prepare for and hold discovery calls, provide our services, and improve this website. We do not sell your personal information.

Who we share it with

We use trusted service providers to run our business, including website hosting, email, scheduling and customer relationship tools (for example Vercel and Klaviyo). Some of these providers store data outside Australia, including in the United States. We take reasonable steps to ensure they protect your information.

Marketing

We will only send you marketing communications if you have agreed to receive them, and you can unsubscribe at any time.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as required by law.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us at hello@blueorbitagency.com. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The latest version will always be on this page.